27 November, 2016
Hamad Medical Corporation (HMC) awarded top honors to 29 winning projects at the seventh annual Stars of Excellence staff award ceremony. The event held at the St Regis Hotel and was attended by more than 500 members of staff.
This year, the winning projects were selected from a total of 303 submissions, one of the highest number of submissions received in recent years. Each year, winners are chosen based on their performance against key criteria such as the application of international best practice, evidence of direct improvements resulting from the project, and how the project has impacted patient care and the overall patient experience.
Dr. Hanan Mohamed Al Kuwari, PhD, the Minister of Public Health said the awards ceremony is an important platform to recognize and reward the hard work of all HMC staff.
“Every year the quality of submissions we receive speaks volumes about the excellent work being done at HMC,” Health Minister said “It is important to acknowledge and reward teamwork in organizations as successful partnerships are crucial to an organization’s success. I am always impressed by the tireless commitment shown by HMC teams towards raising the standards of healthcare in Qatar.
“So many of the projects showcased at these awards are founded on principles that can be applied in many other areas of our diverse organization. This sharing of knowledge is one of the best and also one of the most exciting outcomes from the Stars of Excellence program – being able to share our knowledge and experiences with our colleagues,” Her Excellency said.
“I am consistently impressed by the commitment shown by the staff in raising the standards of healthcare in Qatar so that our population receives the safest, most effective and most compassionate care,” she added.
Nasser Al Naimi, Deputy Chief Quality Officer for HMC and Director of the Center for Patient Experience and Staff Engagement said that all the submissions were categorized within HMC’s three pillars of Health, Education and Research and focused on areas including quality, safety, innovations and improving patient experience.
“The quality of submissions was extremely high and came from all areas of the organization. This was reflected by the equally excellent winning projects. The work demonstrates the exemplary level of clinical care that is delivered at HMC for the benefit of our patients. An example of such work is the prestigious Managing Director’s Award which this year was given to HMC’s Clinical Information System (CIS) for their collaborative achievement in clinical transformation,” Al Naimi said.
The objective of the CIS program was to develop a single patient electronic record to replace multiple paper records with the aim of reducing medical errors, enhancing confidentiality and increasing accountability.
The CIS program touches every part of the organization – not just internal support systems but also patient facing engagement opportunities. It has developed over the past few years into one of the largest programs that has embraced practically each and every member of staff and has had an overarching and lasting impact on the delivery of patient care.
“A major factor contributing to the success of this program was the extensive clinical engagement in shaping the design and delivery of the clinical information system and this was predicated on effective teamwork and a supportive leadership,” added Al Naimi.