Doha                                                                                                                                                                                                      13 March 2018

The Ministry of Interior in collaboration with Qatar Chamber of Commerce and Industry organized today an induction seminar on its e-services offered to companies at Chamber of Commerce.

Vice Chairman of Qatar Chamber of Commerce and Industry, Mohammed Ahmad bin Towar Al Kuwari, Brig. Abdul Rahman Ali Al Maliki, Asst. Director of the General Directorate of Information Systems and Brig. Abdul Rahman Majid Al Sulaiti, Director of Planning and Quality Department were present on the occasion.

Brig. Abdul Rahman Al Maliki said that Ministry of Interior provides electronic services to companies, including integrated services that do not need to review the service centers, which are available around the clock and seven days a week. These services are accessible from anywhere and in six languages, including Arabic, English, French, Urdu, Malayalam and Spanish.

More than 200 electronic services are available now to over 400,000 users and 40,000. He told that more than 5 million transactions were completed in 2017.

Ministry of Interior offers corporate electronic services such as direct debit services, PRO services, auto renewal services, mail delivery services, entry permit services, travel notification services and traffic services.

He pointed out that the services granted to PROs aim to enable the authorized persons to grant specific authority to PROs of their companies, reduce the phenomenon of using smart cards of the authorized person by PROs, and enable PROs to use their own smart cards for the completion of authorized transactions. This feature is specific to the services of the Ministry of Interior only. The authority can be granted to the citizen or resident if he is an employee of the company and may be granted multiple authorities to the same person or the same authority to several persons. An employee of any company under the authorized signatory can also be given permission to sign for others, if he is an employee of one of them. The permissions can be cancelled at any time by the authorized person or in the event of a change in the status of the PRO such as transfer of sponsorship, cancellation of residence or death. This service provides the highest levels of security for the company and the owners, he added.

He pointed out that the services provided by the Ministry to companies include automatic renewal of residence permits. It is a smart service provided through MOI website and Matrash 2. The HR staffs of companies can follow up the renewal of residence permits of individuals working with that company automatically and without submitting any manual or automated requests. The service also provides the option of non-renewal of the residences automatically, if they are not intent.  The ID cards are delivered through the Qatar Postal Services Company (Q-Post).

He added that this service has certain conditions. The company shall subscribe to Metrash 2 or have a smart card to use the web portal. Subscription is permitted only to authorized employees of the company. The company’s direct debit account is provided at QNB. The authority to use this account is provided to the authorized signatory for the service, as well as regulating the maximum amount allowed for renewals for residence permits and e-mail reports of for all renewals. Residence permit cards are delivered through the Q-post.  The company shall use the Exclusion Service to exclude individuals who are not willing to renew their residence permits.

He added that this service has many advantages. It provides detailed alert of the status of the residences of the employees twice a month (on 1^st and 15^th of each month) and fees required for the procedure, and provide exclusive reports about the residence permits renewed and refused as well as the reason for rejection will twice each month (on the 8^th and 22^nd of each month).